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Pamela in 1 millionth NHS journey record
A proud group
celebrating Medical Services’ record
breaking achievement (L-R) Ruby Momo, Mrs Pearson,
Margarieta Lennon, Assessment Officer at
Charing Cross and Shpetim Karai, one of
Mrs Pearson’s regular drivers,
As usual, Pamela Pearson was picked up
on Friday 27 November by Medical
Services from her home in Hounslow,
Middlesex as she has done three times a
week for the past four years and driven
the 8 miles to Charing Cross Hospital
for her regular renal dialysis
treatment.
But she had a pleasant surprise this
time – she was the passenger in the 1
millionth NHS journey to be completed by
Medical Services in 2009 - the first
private provider to have achieved such a
public health sector landmark in any 12
months period.
To mark the occasion 73-year-old Pamela
was presented with a bouquet of flowers
by Ruby Momo, the company’s station
manager at the hospital.
“I have found that all the drivers are
very kind and thoughtful which helps
make the long drive to the hospital and
back home again quite a nice outing for
me” said Pamela, who has lived in
Hounslow for more than 40 years.
She is one of the 250,000 patients
needing renal dialysis who each year
rely on Medical Services to get them
safely to hospital and home again after
their treatment.
“This is really a great achievement and
thanks a million to all our staff,
patients and clients” said Joe Sheehan,
managing director, Medical Services.
Edexcel recognition for our training
Medical Services has become a
recognised training centre for Edexcel,
the UK's largest awarding body offering
academic and vocational qualifications
and testing to schools, colleges,
employers and other places of learning.
“This recognition opens up a new and
exciting era for our training
programmes. The achievement means that
we will be able to offer a larger range
of nationally recognised qualifications
to all functions of our business, such
as customer services” said Amanda Webb,
the company’s head of training.
Initially Medical Services will be
delivering the BTEC Ambulance Care
Assistant Award along with the BTEC
First Person On Scene (FPOS)
Intermediate, originally Institute of
Healthcare & Development.
The Edexcel award is further recognition
of Medical Service’s status as a leader
in training among private providers of
patient transport services to the NHS.
Commissioning for Quality
The Medical Services stand was
one of the attractions for delegates at
the PCT 'Commissioning for Quality’
annual conference and exhibition at the
Hilton London Metropole hotel in London
on 1 December.
There was a constant stream of visitors
to the stand which illustrated the
company’s patient transport and
emergency courier services provided to
the NHS.
The conference explored the role of
commissioners in promoting and assuring
high quality care for all, and
considered how progress in quality
improvement can be sustained as
financial pressures begin to bite.
Speakers included:
- Gary Belfield, Acting Director General
Commissioning and System Management
Directorate, Department of Health.
- Paul Corrigan, independent consultant,
leadership coach and former special
adviser to the Secretary of State for
Health.
- Dominic Hardy, Director, Quality
Framework Programme, Department of
Health.
New information packs
A new Medical Services pack of
information, including detailed case
histories of our work for PCTs has been
published. If you would like to have a
copy please email your name and address
to:
communications@medicalservicesuk.com
.
Thanks from Calgary
In the last issue of
Communiqué we featured the new life of
former Medical Services employee Doug
Barns and his wife Erin are leading
since they emigrated to Calgary in
Canada in 2008. Doug, who now works for
the accessibility transport service in
Calgary, has since written back:
“Thank you so much for the article in
your latest e-mag. Kind of makes me feel
proud to have been a part of the team at
Medical Services.”
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