As part the NHS and the broader healthcare system in the UK all our services are required to meet with national standards and be accredited by organisations that allow us to operate safely and accurately. These measures and standards are also used to shape and improve our services in our continued efforts to exceed these standards and provide patients with a high quality service.
Care Quality Commission
When the independent ambulance industry started being regulated in April 2011 Medical Services is very proud of the fact that we were one the first companies to be registered by the Care Quality Commission and receive a clean bill of health for two key standards – infection control and patient respect.
Quality Management Standards
ISO 9001 for Internal Quality Management
The ISO 9000 family of standards relate to quality management systems and are designed to help organizations ensure they meet the needs of customers and other stakeholders.
ISO 14001 for Internal Environmental Management Systems
The ISI 14000 environmental management standards exist to help organizations (a) minimize how their operations (processes etc.) negatively affect the environment (i.e. cause adverse changes to air, water, or land); (b) comply with applicable laws, regulations, and other environmentally oriented requirements, and (c) continually improve in the above.
ISO 27001 for Information Security Management Systems
The ISO 27001 accreditation formally specifies a management system that is intended to bring information security under explicit management control.
BS 25999 for Business Continuity Planning & IT Disaster Recover
BS 25999 is a two part Business Continuity Management (BCM) standard produced by the British Standards Institution (BSI).
The NHS Confederation
We are members of the NHS Confederation which provides us with access to information and networks that help us to meet the needs of our clients.